This Privacy Policy describes how our company ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website, interact with our advertisements (including on Facebook and other platforms), or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
Name, email address, phone number, mailing address, payment details, and any other information you submit through forms, surveys, or communications.
Automatically Collected Data
IP address, device type, browser information, operating system, referring URLs, pages viewed, time spent, and interaction data via cookies and similar technologies.
Facebook Ads Data
When you interact with our Facebook advertisements, we may receive data such as ad click IDs, conversion events, and aggregated demographic insights provided by Meta's advertising platform.
Third-Party Sources
Information from social media platforms, marketing partners, analytics providers, and public databases, as permitted by applicable law.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our products and services
- To process transactions and send related confirmations
- To respond to your inquiries and provide customer support
- To send marketing communications (with your consent where required)
- To run and optimize advertising campaigns, including on Facebook/Meta platforms
- To analyze usage trends and personalize your experience
- To detect, prevent, and address fraud and security issues
- To comply with legal obligations and enforce our agreements
3. Cookies & Tracking Technologies
We and our third-party partners use cookies, web beacons, pixels, and similar technologies to:
- Essential Cookies: Enable core functionality (security, authentication, shopping cart)
- Analytics Cookies: Understand how visitors interact with our site (Google Analytics, Meta Pixel)
- Marketing Cookies: Deliver targeted ads and measure campaign performance
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may break site functionality. For advertising cookies, visit:
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
| Category | Recipients | Purpose |
|---|---|---|
| Service Providers | Hosting, payment processors, email services, CRM, analytics | Operate our business and services |
| Advertising Partners | Meta (Facebook/Instagram), Google Ads, other ad networks | Ad delivery, targeting, measurement |
| Legal Authorities | Courts, regulators, law enforcement | Comply with legal obligations |
| Business Transfers | Acquirers, merger partners | In connection with a sale or merger |
5. Facebook Advertising & Meta Platforms
As we advertise on Facebook, Instagram, and other Meta platforms, the following applies:
- Custom Audiences: We may upload hashed customer data (emails, phone numbers) to Meta to create Custom Audiences for targeted advertising. This data is hashed before upload and used solely for matching.
- Conversion Tracking: We use Meta Pixel and Conversions API to track actions (purchases, sign-ups) resulting from our ads.
- Lookalike Audiences: Meta may create Lookalike Audiences based on our Custom Audiences to find similar users.
- Data Processing Addendum: Our use of Meta's advertising tools is governed by Meta's Data Processing Terms.
- Your Rights on Meta: You can control ad preferences, see why you're shown an ad, and opt out of off-Facebook activity via Your Facebook Information settings.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
- Account Data: Duration of your account + 2 years after closure
- Transaction Records: 7 years (tax/legal compliance)
- Marketing Data: Until you unsubscribe or 2 years of inactivity
- Analytics/Logs: 14–26 months (per platform defaults)
- Ad Interaction Data: Per Meta/Google retention policies (typically 180–540 days)
We will delete or anonymize data when it is no longer needed, unless a longer retention period is required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Access controls and least-privilege principles
- Regular security assessments and vulnerability scanning
- Employee training on data protection
- Incident response and breach notification procedures
However, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access & Portability
Request a copy of your data in a structured, commonly used format.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal data (subject to legal exceptions).
Restriction
Request restriction of processing in certain circumstances.
Objection
Object to processing for direct marketing or legitimate interests.
Withdraw Consent
Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the information below. We will respond within the timeframes required by applicable law (typically 30–45 days).
9. Regional Disclosures
California Residents (CCPA/CPRA)
You have the right to know what personal information we collect, request deletion, opt out of "sales" (as broadly defined), and not be discriminated against for exercising your rights. We do not sell personal information. To submit a request, email us or use our privacy request form.
European Economic Area / UK (GDPR)
Our lawful bases for processing include: consent, contract performance, legal obligation, legitimate interests (analytics, fraud prevention, marketing), and vital interests. You may lodge a complaint with your supervisory authority.
Other Jurisdictions
We comply with applicable privacy laws including LGPD (Brazil), PIPEDA (Canada), Privacy Act (Australia), and others. Contact us for jurisdiction-specific details.
10. Children's Privacy
Our services are not directed to individuals under 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will delete it.
11. International Transfers
Your information may be transferred to and processed in countries other than your own (including the United States), where data protection laws may differ. We rely on:
- Standard Contractual Clauses approved by the European Commission
- UK International Data Transfer Agreement
- Adequacy decisions where applicable
- Your explicit consent
12. Third-Party Links
Our website and ads may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This policy applies only to information collected by us.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Email: privacy@gmail.com